SaveMyDevice
Not sure what’s wrong with your device? Our UK postal diagnostic service is designed to identify faults properly before any repair work is carried out.
This service is available for supported devices only. Orders placed for unsupported devices may be cancelled. Please contact us before booking if unsure.
This is a diagnostic service only — no repair is included.
We inspect and test your device to identify the likely cause of the issue where possible.
If repair is viable, we will advise you on the recommended repair and cost before any further work is carried out.
Send your device to us using a tracked method. Return postage is selected during checkout.
This is a diagnostic-only service. We will:
In some cases, a device may begin charging, power on, or appear to work again during diagnostics. This can happen as part of the testing process.
This is considered a temporary recovery only and does not mean a repair has been completed.
No guarantee is provided on battery life, long-term stability, or continued operation unless a separate repair has been authorised and carried out.
Some devices have faults that are intermittent, worsen over time, or only appear under certain conditions. This is especially common with batteries and power-related faults.
A device may pass testing temporarily and still fail again later. This does not indicate that a repair was carried out or that a repair has failed.
If your device is repairable, we will provide a quote before proceeding.
The 90-day warranty applies to paid repair work and replaced components only.
Diagnostic services do not include a repair warranty and do not guarantee future performance, battery lifespan, or continued operation of the device.
You confirm that:
If you are unsure whether diagnostics is the right starting point, contact us first and include your device model and a clear description of the fault.
This website uses cookies. By continuing to use this site, you accept our use of cookies. Learn more