Sennheiser IE 900 In-Ear Earbuds Headphones Repair Service

Replacement Parts:
New replacement parts are used where available and appropriate.

Service Description:
Please select the relevant fault description using the “Faults Related Description” tab below.

Return Shipping Options:
Royal Mail Tracked 24 or Special Delivery.

Warranty:
90-day workmanship warranty
(Excludes physical or liquid damage)

Repair Time (Postal Repairs):
Estimated turnaround is 10–15 working days.
Delays may occur due to parts availability or postal service delays.

Important Notice:
If a device is found to be unrepairable after work has commenced, a £60 labour fee covering the time spent assessing and attempting the repair will be retained, and any remaining balance will be refunded.

By purchasing this service, you acknowledge and accept these conditions.

Due to hygiene and quality concerns, we kindly ask that customers clean their earbuds before sending them in for repair. Earwax, dirt, or other debris can interfere with the repair process and potentially damage sensitive components. Thank you for understanding!