Replacement Parts:
New replacement parts are used where available and appropriate.
Service Description:
Please select the relevant fault description using the “Faults Related Description” tab below.
Return Shipping Options:
Royal Mail Tracked 24 or Special Delivery.
Warranty:
90-day workmanship warranty
(Excludes physical or liquid damage)
Repair Time (Postal Repairs):
Estimated turnaround is 5–15 working days; this is a guideline only and not guaranteed.
Actual repair times may vary depending on fault complexity, parts availability, and postal service delays. By using this service, you accept that delays outside of our control may occur.
Important Notice:
If a device is found to be unrepairable after work has commenced, a £18 labour fee covering the time spent assessing and attempting the repair will be retained, and any remaining balance will be refunded.
This charge is separate from diagnostic services and applies only where repair work has been authorised and attempted.
By purchasing this service, you acknowledge and accept these conditions.